Privacy Policy

A legal disclaimer

Last Updated: 8 June 2026

Broken Crown Records ("Broken Crown Records", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, submit artist applications, subscribe to our communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Broken Crown Records is an independent record label and entertainment company focused on artist development, music distribution, merchandise, partnerships, and related services.

Data Controller: Broken Crown Records Ltd

Email: [Insert Contact Email]

Registered Address: [Insert Registered Office Address]

2. INFORMATION WE COLLECT

We may collect the following categories of information.

Information You Provide

When you interact with our website, you may provide:

Full name
Email address
Telephone number
Country or location
Social media profiles
Artist information
Music submissions
Business enquiries
Purchase information
Payment information (processed through secure third-party providers)
Any information submitted through forms or email correspondence

Artist Submission Information

Where you submit an application, we may collect:

Artist or project details
Streaming statistics
Audience demographics
Revenue information
Distribution information
Music links and portfolios
Business and growth plans

Website Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral sources
Website interactions

Marketing Information

If you subscribe to our newsletter or marketing communications, we may collect:

Contact details
Communication preferences
Engagement data

3. HOW WE USE YOUR INFORMATION

We use personal information to:

Operate and improve our website
Process merchandise orders
Manage customer enquiries
Review artist submissions
Assess partnership opportunities
Evaluate acquisition opportunities
Deliver newsletters and marketing communications
Provide customer support
Protect our business and website
Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process information under one or more of the following legal bases:

Consent

Where you voluntarily provide information or subscribe to communications.

Contractual Necessity

Where processing is required to fulfil orders, agreements, or requested services.

Legitimate Interests

For business operations including:

Artist scouting
Artist development
Marketing
Website improvement
Business growth
Fraud prevention

Legal Obligations

Where we must process information to comply with applicable laws.

5. MARKETING COMMUNICATIONS

If you opt in to receive communications from Broken Crown Records, we may send:

Newsletters
Artist announcements
Product launches
Event information
Promotional offers
Industry updates

You may unsubscribe at any time by using the unsubscribe link included in communications or contacting us directly.

6. MERCHANDISE PURCHASES

When you purchase merchandise through our website, we collect only the information necessary to:

Process orders
Deliver products
Handle returns
Prevent fraud
Meet legal obligations

Payment information is processed securely by authorised third-party payment providers and is not stored directly by Broken Crown Records.

7. ARTIST SUBMISSIONS

Information submitted through artist application forms may be used to:

Evaluate artists for signing opportunities
Assess partnership opportunities
Consider investment opportunities
Consider acquisition opportunities
Communicate regarding applications

Submission of music or project information does not guarantee representation, investment, acquisition, distribution, management, or signing.

8. COOKIES

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

Remember preferences
Analyse website traffic
Improve performance
Support marketing activities

You may manage cookies through your browser settings.

9. SHARING INFORMATION

We do not sell personal information.

We may share information with trusted service providers including:

Website hosting providers
Email marketing platforms
Analytics providers
Payment processors
Cloud storage providers
Professional advisers
Legal authorities where required

All third parties are expected to process information securely and in accordance with applicable laws.

10. INTERNATIONAL DATA TRANSFERS

Some third-party providers may store or process information outside the United Kingdom.

Where this occurs, we will ensure appropriate safeguards are in place to protect personal information in accordance with UK GDPR requirements.

11. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

However, no internet-based service can guarantee absolute security.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may vary depending on:

Legal requirements
Customer relationships
Artist submissions
Business enquiries

Where information is no longer required, it will be securely deleted or anonymised.

13. YOUR RIGHTS

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request transfer of information
Withdraw consent where applicable

Requests can be submitted using the contact details provided below.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites, streaming platforms, social media services, and partner websites.

We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies separately.

15. CHILDREN'S PRIVACY

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

16. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date.

17. CONTACT US

For questions regarding this Privacy Policy or your personal information, please contact:

Broken Crown Records Ltd

Email: [Insert Email Address]

Address: [Insert Registered Address]

18. COMPLAINTS

If you believe your personal information has been handled improperly, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)

By using this website, submitting information, purchasing products, or interacting with Broken Crown Records, you acknowledge that you have read and understood this Privacy Policy.